Facebook Business Pages Demystified for Business Owners

Facebook is so popular that business owners can simply no longer consider it a site only appropriate for socializing and game playing. In fact, in September 2010, Facebook surpassed Google in regards to the amount of time users spent on their site. Facebook states that users spend over 700 billion minutes per month on Facebook!

With 500 million active users, Facebook is the new behemoth on the Web. With its popularity across diverse age groups, integrated email application, and new Bing search integration, a Facebook user may simply no longer need to visit Google for Web searches or log off to use an email application. They may be able to experience the Web fully all from inside Facebook. With more than 50% of the active users logging into Facebook every day, according to Facebook, Facebook is now so important to your potential customers’ lives that it make sense for you as a business owner to have a presence where your prospects are hanging out on a daily basis.

Let’s clear up a few things that have confused business owners about Facebook. First, a Business Page is not to be confused with a personal profile. They are two separate entities and offer different options and ways to interact with friends and colleagues.

Are Facebook Busines Pages also called Fan Pages?

Many of you that have been using Facebook for a while will remember that Facebook used to call Business Pages – Fan Pages. Additionally, it used to be that someone “fanned you”. Now they “like you”. Don’t get confused in thinking that a Fan Page is a different product than a Business Page they are one in the same.

All Facebook Pages start with the set up of a personal Facebook profile. That’s right, a personal profile! You can’t just jump to Page set up. The email address and name you use for your personal profile must be one tied to a person and not a catchall email like info. Remember, that if you have an employee set up the personal profile portion for your Page, that you don’t want them to tie the new account to an email that you will not have access to if they leave the company. If they do so and leave your employ, you could lose access to your Facebook Page, all of your accumulated fans, and information without recourse.

For set up I typically recommend that one of company owners create a new email address specifically for Facebook set up. Once you have set up the personal Facebook profile, you are ready to get started. But, don’t take time to add information like education other details in this special account unless you plan on using it for your own personal use. You are just setting up this account to have a platform to launch and access your new Facebook Page. While logged in to your new personal account, visit the Facebook Business Page Link. It will take you to the Facebook Business Page creation tool to actually create your new page.

On the right side of the creation page select under the heading the “Official Page” and mark “Create a Page for a:” and then finally select “local business”. Enter your page name and then tick the box next to the statement that says you are a legal company representative and allowed to own the page. It is important to understand that the name you choose for the title of your Facebook Page will appear at the top of your finished page.

I recommend using proper spelling and no use of hyphens or underscores in your selected name. It used to be we had to enter hyphens or the spaces would show as non-HTML characters in the page name and URL, but Facebook has grown beyond that need now. For example, enter in “My Comapny Name” (note the proper use of spacing and capitalization), not “My-Company-Name”. This name will appear in your new Page URL as well. Once you click create, the next page you see will be your brand new Facebook Page. It is that simple. Later after you’ve had 25 people “Like” your page you will be able to select a vanity URL, but we’ll talk about that later.

Do my personal updates show on my Business Page?

After you have set up your Facebook Page, you can “lock down” your personal profile that was used to launch your Page. To do so, just you alter the privacy settings in the personal account to not show your personal information to others who are not “approved” friends.

When Facebook was first created many business owners including myself, started with a Facebook personal profile for their business. Now that Facebook has created Pages, you can easily change the privacy settings on your old personal profile to funnel your business traffic to your new Facebook Page keeping your old personal profile now just for family and close friends.

When you change the privacy settings on the personal profile attached to your Business Page, it does not impact who can view information about your Business Page. Just as equally, if you post pictures of your kids on your Facebook personal profile that is the launch pad for your Business Page, and you have your personal profile limited to “friends only”, your kids’ photos will not appear on the wall of your Business Page.

Why exactly would a business owner want a Business Page and not just use a personal profile?

Several reasons to have a Facebook Business Page are: the ability to contact all people who “Like” or who “Fan” you with newsletter type notes with one click, interact with discussion questions like a forum, set up events and invite fans to attend, and even create specialized welcome and shopping pages. Your Business Page can almost be a mini website!

Creating your Business Page vanity URL

Once you have 25 people that have clicked that they “Like” your Business Page, you can select a short easy to remember name to use to promote it on your website and business card. You can have vanity URLs for both your personal account and Business Page.

It is very important to understand that once you have selected your vanity URL you will not be able to change the name, so select carefully. Best practice tips for keeping your new Facebook Business Page updated.

No one wants to be spammed, but sometimes new Business Page owners get excited and post what seems like a constant flow of information on their wall. It is important to understand that what you post on your wall is posted on the wall of the people who have clicked “Like” on your page. We encourage our clients, when they are doing status updates themselves, to be courteous and post about twice a day. Facebook is not Twitter and so 5 to 10 status updates a day could get you blocked or hidden by fans when they feel you have inundated their wall with your daily or hourly updates.


I hope that this white paper has helped to introduce you to Facebook Business Pages in a way that helps you to feel that you can easily set on up and have fun doing it. If you haven’t set up your own Facebook Business Page, now’s the time to consider setting one up. Facebook is only getting more popular and is actively seeking to woo the business community into their portal with demographic based pay per click advertising and the new integrating search with Bing.com.

If you feel that you need professional help in setting up your page or maintaining your updates and to interact with Fans, we ask you to consider our Facebook service offerings. I know that you will find us responsive and affordably priced.

Facebook After All the Media Attacks Stop

What will happen to Facebook when the media attacks stop and Facebook emerges as a success story? I have seen the first of the lock-ups come and go with little variance to the price of the stock. The media has attacked Facebook from the day of the IPO. I have my opinions about the IPO and they do not agree with the media in any way.

First off the media made such a big deal of Facebook being a huge IPO and caused the general public to feel they could not even buy a share of Facebook stock. I was one of those people so I know from my experience. I thought I could not buy a share of Facebook stock on the day of the IPO. Everyone was saying that only the biggest of stock brokers were able to get shares of Facebook stock for their clients. The general public felt left out and didn’t even try to buy stock that day.

A day or two before the IPO came an announcement from GM canceling a 10,000,000 million dollar advertising contract with Facebook and how Facebook had no source of revenue unless they could sell advertising.

I think that is so wrong because the users of Facebook can and will at some point realize the value of themselves to Facebook and if they decide to make purchases off Facebook to increase the price of the stock they own no one will ever be as big as Facebook.

Then the late start at the stock markets on the day of the IPO. Here are some points of the down side of the IPO

    • All the hype of how big the IPO it was going to be.
    • The general public thought they could not buy Facebook because of the media news and the messages being given by the media. News clips on how no ordinary person would even be able to buy a share of Facebook stock because all the big brokers would be the only ones able to buy for their clients. I personally felt like there was no use in me even trying to buy Facebook stock on the day of the IPO, so I didn’t even try.
    • The late start in trading as the stock markets opened didn’t help because the large investors worried longer and became more nervous.
    • Investors bought and because the general public thought they could not buy any shares of Facebook the large investors became more nervous as stocks never took off as they thought they would, so Facebook stocks started to slip and that is the real story about Facebook stocks on opening day.
    • The canceling of GM on a 10 million dollar ad campaign didn’t help but that was not that big of a deal.
    • The value of the users to Facebook and how Facebook was increasing users which would cost Facebook money as the number of users grew was a concern to the large investors. In the days to follow it started to create concern among those investors. If the 1 billion users were to become buyers of the stock and own a part of the Facebook company there would be no reason to question Facebook as a company.

  • The media has been a biggest part of the reason for Facebook’s loss in value. I feel the media should be taken to court for the mess at the stock markets and the IPO of the Facebook company. They forecast how the general public couldn’t even buy Facebook shares. The largest of the media companies should be held accountable and responsible to Facebook and the stock market for this whole mess.

In time the general public will see the value of the users of the Facebook and start buying stock for themselves. You are one person out of every seven people in the world that use Facebook and you should own at least one share. You will realize the value you are to Facebook and how you could prosper by owning a share in the Facebook.

Where will Facebook be a year from now? That would be a question for the supernatural because I think as soon as the stock start to sell it will take off and it will be one of the largest names in the world economically. You can’t keep a large group of people from realizing the potential of 1 billion owners of Facebook forever. When it happens you will want to get in on the action of owning a share of Facebook and then the large brokers will have beaten you to it. Now is the time to make a purchase of Facebook stock if you are ever want to own Facebook.

How to Use Facebook For Business

There are a growing number of social media sites being used by businesses in their company marketing efforts. The secret to using social media effectively is not to be everywhere, but instead to have an online presence where your current and prospective customers are online. Contrary to what many believe- Facebook is not just for college students or for personal use. Facebook is increasingly being used by companies in many creative ways such as to build their brand image, to drive traffic to their website and blogs, to announce or get feedback on new products, manage their online reputation, attract employees, communicate company information, and as a means to intercept potential prospects. For many companies, this increased company communication is leading to enhanced relationships with current and prospective customers. In this article, I will outline how a planned internet marketing approach can lead to positive results for your business. I will begin the article by addressing a few common misperceptions about Facebook that I hear most frequently from my clients. Next, I will detail how to use and set up the various sections of a Facebook account. I will conclude with several recommended applications that will add functionality to your company Facebook page.

Common misperception #1: Facebook is only for personal use
Each time I give presentations on using social networking sites for business there is the perception in the audience that Facebook is only useful for communicating with friends and family. Facebook started as a closed community for college students, and has not been as effective as LinkedIn at highlighting the business page and advertising features. However, Facebook continues to grow in use by companies looking to reach the more than 200 million active users, and has very powerful and targeted demographic tools that help companies to hone in on their target market.

Common misperception #2: Facebook is only for college students
According to the Facebook Press Room page, there are more than 200 million active users on Facebook and a million new members are joining each week in the U.S. alone. Contrary to what many of my audiences believe- more than two-thirds of Facebook users are not in college. According to comscore.com, more than 50% of Facebook’s users in the U.S. are over 35; the single biggest age demographic in the U.S. on Facebook is now between 35 and 44, and Facebook’s fastest growing age group is 55 and older. They also reported that Facebook ranks as the top social networking site in the majority of European countries.

Common misperception #3: I am too busy for this, and besides-it is not worth my time
Some of the reasons why social networking sites like Facebook are increasingly being used by companies is because they provide businesses the opportunity to easily and efficiently communicate regularly with the people in their network. Networks can include people with whom they are currently doing business, people whom they would like to do business, vendors, and potential business partners.

Social networking sites like Facebook are serving as an adjunct to, and in some cases, replacement for, traditional means of communication such as newsletters and direct mail. Facebook can be used to regularly announce or get feedback on new products, spotlight new employees or existing employees accomplishments or talents, reward customer loyalty, promote special events and special offers, as well as to create partnerships. According to a Forrester Research interactive marketing online research survey (March 2009): “40% of companies surveyed expect to cut direct mail budgets, while 35% will decrease newspaper spend, and 28% will slash magazine money in order to spend more in interactive media.” Some companies have reported that by using these online means of communication they have reduced their marketing budget while at the same time increasing sales.

Why Social Networking works:
What companies that use social networking sites are finding is that these sites allow them to more regularly communicate with people, vendors, clients, colleagues, and prospects, which, in turn, helps business understand their customers needs better, increase trust, and therefore build better business relationships. Most people know that Facebook has been helpful as a tool for connecting or re-connecting with friends, family and co-workers. And most understand that even the personal connections have the potential to become new business opportunities-so it makes sense that Facebook can be used to communicate with those in the business milieu.

How to Set Up a Facebook Profile:
To make use of Facebook you need to set up an account. After registering you need to do the following in order of importance:

1. Create a Profile
In order to begin to use Facebook you must create a profile detailing information about yourself. Based on site policies, you can create only 1 profile, and it must be tied to a human name, preferably your real name, not a business name. We will review setting up your business page later in this article, but first you must set up your personal profile. If you are a married female, use your maiden and married names so more people can find you. Facebook has a “Friend Finder” feature that allows users to search for people by school, company, or organization. In order for people to find you -you must so be sure to list all of your previous schools, organizations, employers, in your profile. Thoroughly complete the “About Me” section to describe your business and what services or products you offer. In the “Information” box on your profile page, you need to include links to your website address, newsletter, blog and other business information such as your company contact information, logo and a photo of yourself. Your profile page should be considered your “branding” page or your marketing campaign. If you are working for a company-you don’t have to list all your personal interests-just limit your entry to listing your professional interests. You can syndicate your blog on your profile page. By doing this you are enabling any post that you make to automatically appear on your profile page and all of those people who are connected to you will see it.

2. Build Your Contact List
Facebook was created based on the concept of connecting with friends. You can send and receive “friend requests” and once accepted, your friend can view your profile and you can view theirs. To begin connecting with people that you know, you can either import your address book/ contact database, or you can also search Facebook for individual people.

You can also view the friends list of each person with whom you are connected. If you know any of your new friend’s connections, or you would like to know them-you can send a connection request. You can grow your friend list by inviting all your clients, business associates, customers, family, friends, co-workers, school alumni, neighbors, and anyone else you think would be interested in connecting. I would suggest also using the search feature on Facebook to look up people with whom you have lost contact. After befriending -your profile will show up on all your friends’ pages. Therefore, the more friends you have- the more pages your profile will appear-leading to more people who will see your page and possibly get in touch with you.

3. Communicate by using Wall Posts
Each Facebook member has a “wall” where friends can post messages. In the business networking world, this is the online equivalent of calling them on the phone. You can send a complement to a colleague on their work by writing this on their wall, comment on their new service or product offering, or communicate an upcoming training or networking opportunity.

4. Update Your Status
At the top of your Facebook page is a status box. When you post a status update, everyone in your friends list can see your update on their home page. For business owners, this is the place to share tips, promote events, post blog updates, announce new products, links to your affiliate programs, links to interesting video or audio presentations, websites, articles, and newsletters.You can add updates as often as you are able in the ” What’s on you mind?” box. These will appear on all of your friends’ pages so ensure that they are meant for everyone on your friend list, and are professional in nature. Otherwise, you risk people removing you from their list.

5. Participate in Groups
Online groups allow you to network virtually with potential clients and peers. You can also join Groups on Facebook that are related to your work. There are groups for therapist, teachers, coaches, and every conceivable profession. You can network, and learn from experts in the field. Another way to maximize the potential and relevance of these groups is to start one of your own. There is no cost to do this and this is a great way to improve your company’s visibility. For example, I started a group for mental health facility administrators in Boston. This group is now a resource for sharing best practices and may over time lead to mutual referral relationships. To access groups, start from your Facebook home page, view the list of applications and click on “Groups.” You can browse through thousands of groups by area of interest, by industry and geography. There are an incredibly varied selection of topics and professions all over the map.

6. Build Your Friends List
For business purposes, it makes sense to have as many friends as possible. One way to do this is to join a group and send connection requests to fellow members with a note letting them know of your interest in connecting with them on Facebook. Just as you would with an in-person business introduction, be sure to check out their profile and learn about what they are currently doing. Networking always works best when there is a two-way exchange. Find ways you can be helpful to them such as introducing them to a colleague or potential business partner and they may likely reciprocate and return the favor. Also, create your own events page, or post on the Facebook “Events page.” You can even see how many RSVP and get feedback from attendees.

7. Create Fan Pages
Because Facebook requires that a profile be designated to a person, not a business, they have instead provided the ability to create fan pages. You can create a fan page for a business, book, product, author, speaker, celebrity or just about anything else you want. To create a fan page, scroll all the way down to the bottom of Facebook and click on “Advertising” (don’t worry, this is free to set-up). Next, click on “Pages” at the top of the screen. You will find some helpful explanations about how pages work, along with the link that will allow you to create your own fan page. Once your page is created you can add links, events, discussion boards and other features that make them interactive. Your updates from your fan pages will appear on your profile so your friends will know about them. You can invite people to become a “fan” of your page as an alternative to sending friend requests which will help you to further cultivate an online community

8. Use the Marketplace
Facebook has an online marketplace that allows you to list your services and products at no cost. This is a great way for you or your company to get exposure. You can also use the marketplace to find items or services that you need.

What Can Facebook Teach Product Managers About Reaching Customers

I’m pretty sure that by now just about everyone out there has heard about Facebook. Facebook is the largest social networking platform going these days. What a lot of us may not know about is the fact Facebook employs a lot of product managers whose job it is to help customers advertise on Facebook. This job is a little bit different from the typical product manager job, but perhaps we can all learn something from them…

What Makes Facebook Advertising So Popular?

Let’s be frank here – Facebook is very, very popular. Facebook is the world’s largest social network – they currently have 1.3 billion users. In the U.S., 1 out of ever 6 minutes spent online was spent on Facebook. 1 out of every 5 minutes of mobile usage was spent on Facebook. Clearly the Facebook product managers have got their product development definition right and have a real winner on their hands.

However, Facebook is now attempting to make their product more appealing to advertisers. Facebook first started selling ads on its site 10 years ago. Facebook is competing with Google who delivers ads that match what people are currently looking for and TV which can reach a mass audience. Facebook product managers claim that they can both reach exactly the right audience and then measure what they do once they’ve gotten the message.

No, Facebook is not going to be replacing TV advertising. However, it is starting to look like there might be a role for it to help advertisers to achieve their goals. Not only is Facebook really, really big, but they also have the ability to achieve a very personal engagement with the people that the advertisers are trying to sell to.

How Are Facebook Ads Created?

The Facebook product managers understand that their advertiser’s customers, Facebook users, are being overwhelmed with ads already. In order for a Facebook ad to be effective, it’s going to have to be able to capture the attention of the end user when they see it. If the product managers can figure out how to do this correctly, then they’ll something else to add to their product manager resume.

This kind of product creation process is very hard to do. The Facebook product managers realize it and so they bring together a lot of people in what they call “publishing garages”. These are multi-day meetings in which ideas are kicked around and the goals for an advertising campaign are hashed out. The final outcome of one of these meetings will be the ads that will be run on Facebook.

In order to successfully create a product that will achieve the client’s results, the Facebook product managers create model customers in order to understand what they are looking for. Using Facebook’s immense collection of user data, they can then display the ads only for people who have shown an interest in products or topics that are similar to what is being sold. The final step is to agree with the customer on exactly what subset of Facebook’s users the new ad(s) should be matched with.

What Does All Of This Mean For You?

The product managers at Facebook have a real challenge on their hands. They are part of a very popular company; however, they now need to convince advertisers that spending money to advertise on Facebook is worth their time. I’m willing to bet that this was never a part of their product manager job description. As with all such new things, this can be a real challenge.

The one thing that Facebook can offer to advertisers that really seems to capture their attention is the ability to target their ads. TV is a great way to reach the masses, but Facebook allows advertisers to become a lot more selective. Facebook creates ads by having their product managers assemble “publishing garages” where all of the customer’s and Facebook’s players can come together to plan out how to create just the right advertisement.

As product managers we can learn from what the Facebook product managers are trying to accomplish. When we are faced with customers who are interested in our product, but who may be doubtful that it can solve their problem, we should take the time to relate it to what they do know.

Facebook does this by comparing themselves to television. When it comes time to determine how our customers can use our product, we need to take the time to meet with all of the right players. Only by designing a solution that works for them will we be able to make sure that they’ll have the best product experience. Perhaps if we can do all of this, we’ll be as successful as Facebook is!

Facebook Marketing Secrets Revealed

Facebook Marketing surpasses all other Social Media Marketing as being on the must do list for Internet Marketers.

Why? Because…

Whether you are selling a product or service or promoting a network marketing or affiliate program, Facebook has the largest audience of active users and buyers.

Not only that, Facebook Marketing offers many unique opportunities to target your audience down to the last details, age groups, gender, nation, interests and that last one is a doozy. It allows you to be so specific in terms of what and who you like. Did you ever wonder why you are getting the particular little ads on the side of your screen. If you click on one them, rest assured you will get a lot more of the same type.

So, let’s examine some Facebook Marketing Opportunities.

Facebook Marketing Ads

Facebook has made it simpler then ever to place one of those little ads for your project.

To create an ad on Facebook, go to your Facebook profile page. Click on Home with will be next to your name on the blue bar at the top of your page.

This will take you to your status page. Scroll down the left side under pages and click on Create Ad.

The first think Facebook will want to know is “What kind of results do you want for your Ads?”

The first two options, Page Post Engagement and Page Likes are for people how have business pages or fan pages. if that is you, then by all means choose one of these.

If however, you do not have a Page, then simply choose whatever might apply to you. Many people might want others to click to their website. From there, just follow the Facebook’s guide.

If you decide to go the route of Facebook Ads seriously, you’ll need to allow yourself enough time to learn the ropes. Plenty of opportunity exists for that. Googling Facebook Ads will bring you millions of option to learn more, blog posts, videos and website with tutorials, courses and trainings galore.

The main thing to remember is with millions of pages available on the search engines, you pick information that is recent. Facebook is no different from other businesses online, they change their way of doing things often.

I recently had the experience of going to YouTube and searching for a way to edit my Google videos already on YouTube. I found exactly the information I wanted, but when I tried to apply it in 2014, I found that YouTube had changed and no longer allowed the editing features I was looking for.

Facebook Business Pages

Having a business page, previously called fan pages, plays an enormous role as a Facebook Marketing tool and easy to set up.

Just go to your Home page, on the left hand side, click “Create a Page” There it will take you to a place where you have multiple options to choose from of what kind of page you want to create.

If you have a Local Business or Place or if you are part of a Corporation, you would chose one of those. There are also choices for Entertainment, Cause or Community, Brand or Product.

Other individuals fall into the Artist, Band or Public Figure Category.

From there, like in Facebook Marketing Ads, you just follow the instructions.

Facebook Marketing Tools

Here, you’ll find the latest and greatest new tools that Facebook Marketing Techies have created to make use of the way Facebook functions.

For example, Facebook is largely a photo media. That is, people like to look at pictures, so posts that show family gatherings, children, pets or quotes neatly framed in a photo gain the most likes and shares.

Videos work if they are short. You don’t want to put a 20 minute video on Facebook because chances of anyone watching it are slim.

The shorter the better for videos, but make it 3 minutes max.

Because Facebook is a “social” network where friends gather with families and other friends, blatant advertising doesn’t win any prizes. So, when using tools, you need to be careful. Viewers resent in-your-face ads. That’s why Facebook Advertising works. It’s on the side, inconspicuous, but attractive to what your interests are as you are interacting with others on Facebook.

I was surprised how my ads had changed once I got involved with other Internet Marketers on Facebook. I no longer see ads for shoes, fashions or other female demographic models. Instead I see a lot of Internet Marketing Ads.

With that in mind, you can find tools that will re-direct your photos from Facebook to any relevant website that relates to the subject of the photo. It makes no sense to re-direct to a completely different product or service.

A picture of your cute pet that takes you to gourmet pet food would be an okay choice.

There you have it, a basic overview of Facebook Marketing

Increase Your Store Conversions With Facebook Commerce

Most people around the world are familiar with “Facebook”, it’s commonly known as one of the most popular social medias in this digital generation. People use Facebook for communication purpose whether they will post their feeling and events of their life through Facebook’s status, share their new stories with thousands of friends, or play games with users worldwide.

Apart from what Facebook can provide, it is also generated into something which can change our communication into online business.

Facebook business transaction is known as “Facebook commerce” or “F-commerce” in short. The definition of F-commerce derives from the words between E-commerce and Facebook mean “to buy and sell things on Facebook”.

Shoppers can buy products, services or anything that can be sold from Facebook stores and make their payment through various channels. As well as for vendors, they can receive customer’s orders and ship their products to each of them as normally done in general online stores.

In this case, we can separate F-commerce into 2 major types; Commerce on Facebook and Commerce off Facebook.

Commerce On Facebook

  • Facebook stores or F-stores: F-stores let you build your store via Facebook page, you can add product from your store and let shoppers purchase them right from your Facebook page. Whatever product they click, it will instantly lead them to your ecommerce website.

Some vendors promote their store posting their products along with a link in order to let customers access and lead them to product’s description. They can also instantly start adding their favorite product to a cart if they want.

Another advantage of F-commerce is to build Facebook page for promotional purpose. This channel can be used for promoting store’s campaigns, special events or product releases. It helps customers or fanpages follow up with updates or new stories from your store.

  • Facebook credits: Facebook credits are currency used for purchasing digital or virtual goods in games and applications. Credits can be gained by spending your real money, 1 US dollar is equal to 10 Facebook credits.

Commerce Off Facebook

  • Facebook enabled webstores: If you have an online store, it’s possible for you to integrate your store with Facebook so you can follow up with your visitors’ activities performed in your ecommerce site through the help of Facebook.

Facebook users can share their preferences from your Facebook integrated website with their friends. For example, when users click like or post their comments on your website, their actions will be updated in their newsfeed, ticker and timeline, allowing their friends to see and engage with all update stories as needed.

In order to integrate with Facebook, every website needs extension called “Social plug-in”.

Social plug-in is an essential tool in following up with Facebook users’ activities which are done in any websites. So, installing social plug-in on your ecommerce site will allow Facebook users who happen to be your fans or customers interacting with your sites whether they like, comment, or share. All updates will be shown in their Facebook profile allowing their friends to see what they’re interested in your store.